AI Testing
Does your AI tool get it right?
An independent test of a chatbot or AI tool before your staff or the public rely on it — with pass/fail thresholds agreed before we start.
What We Test
AI tools rarely fail on the demo. They fail on the question nobody tried. We try those questions first.
Correct answers
Are answers accurate and supported by your own documents — or invented?
Knowing when to stop
Does it say “I don’t know” when the answer isn’t in its sources, instead of guessing?
Sensitive information
Does it reveal personal data — or miss personal data it was supposed to catch?
Consistency
Does the same question, asked different ways or by different people, get the same quality of answer?
How a Test Runs
Step 1
Agree on “good enough”
Before testing, we write down the pass/fail thresholds with you — so the result can’t be argued after the fact.
Step 2
Build the test set
Questions drawn from real use — your logs, your documents, your staff — including ones the tool should refuse.
Step 3
Run and score
Every answer is scored, and a second reviewer checks the scoring, so no result rests on one person’s judgment.
Step 4
Report
What passed, what failed, examples of each, and what to fix first — in plain language.
What You Get
A threshold memo, signed off before testing starts
Scored results for every test question
An independent report your legal, procurement, or board can read
The test set — yours to re-run after every update
A readout with your team
We never test a tool we built or sell
Price
From $7,500
One AI tool, about two weeks from data access.
Nonprofits, newsrooms, and schools pay 25% less. Larger or combined work is quoted as one fixed price, agreed before work begins.
Have a tool to test?
Tell us what it does and who relies on it. We’ll reply within two business days with a proposed scope.
Ask about a test