Text Analysis
Text carries insights. Rihlah extracts them.
Surveys, reports, transcripts, news coverage, reviews, tickets — your organization runs on words, and most are never analyzed. We build models to your question and turn that text into evidence you can act on — and defend.
Three Ways to Work With Us
Every engagement starts with a question and ends with validated findings. What varies is who brings the data — and how much of the work you want to own.
You Collect. We Analyze.
You bring the corpus — survey responses, documents, transcripts, feedback, archives. We design the measurement and deliver findings.
- Measurement designed to your question — not a one-size-fits-all dashboard
- Models built and tuned for your text, applied at scale
- A findings report with a full methods appendix — every claim traceable to the text
- Sensitive data handled on infrastructure you approve
We Collect. We Analyze.
You have the question but not the data. We build the corpus — news coverage, public documents, the open web, multilingual sources — and run the analysis end to end.
- Corpus design: which sources, which period, which languages — and why
- Collection pipelines that run for a week or for years
- Tracking of themes, narratives, and attention over time — not just mention counts
- Recurring briefs and indicators, refreshed on the cadence you choose
In development
You Upload. Our Models Analyze.
For teams that want analysis on demand: upload your text to the Rihlah analytics platform and get analyses generated by our trained text-analytics models.
- Built on the same models and methods we use in client engagements
- Auto-generated analyses in plain language — themes, patterns, and comparisons
- Onboarding and support from the people who built the models
- Early access by request — ask for a walkthrough
One-time study
A defined corpus, a defined question, a delivered answer — findings report, methods appendix, and a readout with your team.
Longitudinal contract
The same measurement, applied consistently over months or years — so you see change, not snapshots. Standing indicators, recurring briefs, and a series you can trust.
Price
From $12,000 per study
Ongoing tracking from $3,500 per month.
Nonprofits, newsrooms, and schools pay 25% less. Larger or combined work is quoted as one fixed price, agreed before work begins.
What’s in Your Text
A signal is anything in the words you can measure, compare, and track. A few of the questions text analytics answers:
Themes & topics
What are thousands of survey responses, reports, or comments actually about — and in what proportions? Which themes are growing, and which are new this quarter?
Framing & narratives
Not just whether an issue is mentioned, but how it’s portrayed — which frames dominate, how they differ across sources, and how they shift over time.
Claims, entities & quotes
Who is named, what is claimed, and who gets to speak — extracted from unstructured documents into clean, checkable tables.
Tone & emotion
Sentiment and emotion measured with validated instruments — not a black-box score — so a change in the number means a change in the world.
Attention & agendas
What a set of sources treats as important, who leads and who follows, and how attention moves — measured over time across outlets, channels, or languages.
Custom indicators
When the signal you need doesn’t have an off-the-shelf name, we define the construct, build the instrument, validate it, and report it on a schedule.
Have text you’ve never analyzed?
Tell us the question you’re trying to answer. If text analysis isn’t the right tool for it, we’ll say so.
Discuss your data